Privacy policy
Privacy policy
What we collect
- Your name, email, shipping address and phone number, so we can make and deliver your order
- The photo you upload, so we can produce your canvas
- Payment details, which are handled by our payment providers — we never see or store your full card number
- Basic analytics about how the site is used
How we use your photo
Your photo is used only to make your kit. We do not sell it, share it, or use it in advertising. If you ask us to delete it after your order is complete, email support@my-paint.com and we will.
Who we share data with
- Shopify, which hosts this store
- Our payment providers, to take payment
- Our production and shipping partners, who receive only what they need to make and deliver your order
Cookies
We use cookies to keep your cart working and to understand how the site is used. You can refuse non-essential cookies in the banner shown on your first visit.
Your rights
You can ask us what data we hold about you, ask us to correct it, or ask us to delete it. Email support@my-paint.com. If you are in the EU or UK, you also have the right to complain to your local data protection authority.
Retention
Order records are kept as long as tax law requires. Uploaded photos are deleted on request, and otherwise kept only as long as needed to reprint if something goes wrong.
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